Quality at Marzilli Machine Co. is built into every step of the process, and Rich W., our Quality Manager, plays a key role in making that happen.
Rich’s days are fast-paced and varied. He spends his time training team members, programming the CMM, inspecting parts, supporting in-process inspections, writing procedures, and verifying gauges. His work touches nearly every corner of the shop, helping ensure parts move through production accurately and efficiently.
The part of the job Rich enjoys most is CMM programming. He’s especially proud of integrating CMM inspection data directly into High QA, strengthening traceability and giving the team real-time insight into quality performance. He also takes pride in how far he’s come as a CMM programmer.
Rich’s manufacturing career began in high school at Old Colony RVTHS and continued at Acushnet Tool, where he programmed milling machines to produce molds. Along the way, his father had the biggest influence on his career, shaping the work ethic and standards he brings to MMC every day.
Today, Rich continues to sharpen his skills — focusing on management while constantly improving his CMM programming. He’s also interested in expanding into Mastercam in the future.
Outside the shop, Rich enjoys 3D printing, video games, and hiking. What keeps him motivated at MMC is seeing immediate results from his efforts.
To Rich, “precision customer service” is simple: shipping good product. And one value he sees throughout the MMC team is a shared drive to be the best at what we do.
That commitment to quality is why customers trust MMC — and why Rich’s role is so important to our success.