“You don’t know how much waste you have until you address it,” says James Marzilli, founder and president of Marzilli Machine, a high-end component manufacturer located in Fall River, Massachusetts. Marzilli has been running his shop since 2011, but even after adopting a simple ERP system in 2013, managing the shop and ensuring its efficient operation was a grueling task. “When I looked at shops that were one- or two- or four-man shops, the guy that ran that place was always broke, stressed out.
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